Terms & Conditions

Fine Print

Privacy Policy
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

To personalize your experience:
(your information helps us to better respond to your individual needs)

To process transactions:
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails:
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warm you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Terms and Conditions
Deposits and Payment
When you proceed with a quotation or hand your files off to us, a 50% deposit will be due to begin work. Balance is due on collection or prior to dispatch.

Certified Originality
As the designer, it is your responsibility to ensure that the design you are providing to us is your own and does not resemble other products or designs that are available through other letterpress or design studios. You shall indemnify Wood Duck Press against all claims and expenses, including attorney fees, due to any actions taken against you for copyright infringements. When you sign this contract, you are certifying that the designs you are providing us with are your own original concepts.

We offer digital proofs if requested. All monitors are calibrated differently, so be sure to look at an actual Pantone swatch when choosing your spot colors, rather than choosing on screen. We cannot match colors to what is seen on a monitor.

Wood Duck Press will not be held responsible for any errors in text, dates, spelling, etc. Once you have sent your files to us, you are assuming full responsibility and understand that any changes that may need to be made will be at your own expense. An estimate for changes will be provided and you will be asked to sign off on that estimate.

Press Date, Final Payment and Shipping
When we receive your final files, completed order form and deposit, we will schedule your press date. Please allow 10-15 business days for delivery from this date. Holidays, weekends and transit time are not included in the schedule. Rush orders are available at an additional charge. Please let us know if you have a quick deadline or special needs. Your job may require extra time due to circumstances out of our control, such as extra finishing services or file issues, in which case we will notify you if we cannot meet the normal turnaround time. Turnaround times are not guaranteed, they are simply an estimate of when your project will be completed. We will not credit clients for jobs that run over schedule due to uncontrollable circumstances. Final payment is due upon delivery of your project. We accept Visa, Mastercard and checks. Please note that if you plan to pay by check, we will not ship your project until your check arrives in the mail and has cleared.
If for any reason you should need to cancel your order once you have handed off your final artwork, we will assess the materials that have been ordered and you will be charged in full for any materials that can not be returned, plus shipping and handing costs.
If we have begun printing your job, you will be expected to pay your balance in full.

Returns, Reprints and Liabilities
Claims for damages, defects or shortages must be submitted in writing within 10 business days after the delivery of your project. In the event of a reprint, the original order must be returned in its entirety. Our liability shall be limited to the sales price of any defective goods, we will not be liable for any consequential damages such as profit loss.

Wood Duck Press will only supply it wholesale range to registered businesses it deems suitable.
It does not offer exclusivity based on postcode or location.
Exclusivity will only be considered if the full range is taken and monthly targets met

Warranties and Liability
While every effort is made to ensure that the content of this website is accurate, the website is provided "as is" and Wood Duck Press makes no representations or warranties in relation to the accuracy or completeness of the information found on it. While the content of this site is provided in good faith, we do not warrant that the information will be kept up to date, or that this site will always be available for use.

We do not warrant that the servers that make this website available will be error, virus or bug free and you accept that it is your responsibility to make adequate provision for protection against such threats. We recommend scanning any files before downloading.

In no event will Wood Duck Press be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, loss of contracts, goodwill, data, information, income, anticipated savings or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website or any linked websites.

License to Use This Website
By using this website you agree to the limitations of liability stated above and accept them as reasonable. Do not use this website if you do not agree that they are reasonable.

If any of the points in this disclaimer notice are found to be unenforceable under applicable law, that will have no bearing on the enforceability of the rest of the disclaimer notice.

Material on this website, including text and images, is protected by copyright law and is copyright to Wood Duck Press unless credited otherwise. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use.

Prior written consent of the copyright holder must be obtained for any other use of material. Copyright of all images on this site remains with the artist or copyright owner at all times.

No part of this site may be distributed or copied for any commercial purpose or financial gain.

All intellectual property rights in relation to this website are reserved and owned by Wood Duck Press